Loraine Ophelia

Loraine Ophelia joined the Board in September 2014. She currently provides services as a management consultant to a company that offers independent advice, capacity building and resident empowerment activities to the housing sector. Loraine was formerly Head of Business Improvement for a large Arms-Length Management Organisation (ALMO) and she has worked for councils and housing associations, as well as in residential management roles. Loraine’s work with a number of organisations around their strategic direction for performance and customer services has led to recognised accreditations.