Apna Ghar is responsible for the repairs to your home if you live in one of our properties. In this case, we will use our own contractors. If you have a gas repair then you should phone Quality Heating Services on 01494 795 000.
If you live in a property that is managed by Apna Ghar on behalf of another housing association, we are responsible for reporting your repairs but the responsibility for carrying these out lies with the owning housing association who will use their own contractors.
You can now phone some of the contractors directly for problems with your heating and hot water.
Notting Hill Genesis – KMT 020 8269 5986/ 020 8269 4500
PA Housing – TSG 0800 085 3965 / 01462 678 881
However, please note that if you live in Emily Duncan Place in Newham, you will need to report your repairs directly to One Housing Group.