Reasons for complaining

reasons for complaining

You might want to complain to Apna Ghar, for example if:

  • we have not provided you with a service
  • you are unhappy with the service provided
  • you think there has been an unreasonable delay in providing the service
  • you think we have not followed our procedures
  • you think we have treated you unfairly

To help you complain, we have a written complaints policy and procedure. Please let us know if you would like us to send you a copy.