Reasons for complaining

reasons for complaining

You might want to complain to Apna Ghar, for example if:

  • we have not provided you with a service
  • you are unhappy with the service provided
  • there has been an unreasonable delay in providing the service
  • we have not followed our procedures
  • we have treated you unfairly

To help you complain, we have a written complaints policy. Please let us know if you would like us to send you a copy.