We provide a housing service to tenants living in the properties we own as well as to tenants living in homes we manage on behalf of our partner housing associations.
The housing service includes:
- Managing properties
- Letting homes
- Enforcing tenancy agreements, including dealing with anti-social behaviour and missed rent payments (arrears)
- Reporting and monitoring repairs
- Managing aids and adaptations requests
- Resolving complaints
- Managing empty homes
- Working in partnership with other agencies such as our partner housing associations, the local councils where we have homes, police community safety teams and welfare benefit agencies
Our aim is to offer suitable homes to people in housing need and once housed, enable people to stay in their homes.